FANTASTIC! was a little skeptical after reading one bad review but when I seen that service wasn’t done I concluded that that was a customer the company was weary of… YES some “customers” are atrocious… I too work in service industry. I have used them 4 times ..twice to clean 7 rooms and hallways and a micro suede sectional, once for my air ducts and once for my wool area rugs. Always courteous, professional and very efficiently done if your pressed for time like I always am! Technicians and staff ALWAYS seem to comprehend that. Definitely won’t use the other overrated and overpriced cleaners. Thanks Best Choice Services!